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Privacy Policy

Last updated: March 28, 2026

Blatak Technology ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at blataktech.com and use our services. By accessing our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information that you voluntarily provide to us and information that is automatically collected when you visit our website.

Personal Information You Provide

When you use our contact form, we collect the following information:

  • First name
  • Last name
  • Email address
  • Phone number
  • Message content

Automatically Collected Information

When you visit our website, certain information is collected automatically, including your IP address, browser type, operating system, referring URLs, pages viewed, access times, and general location data. This information is collected through cookies, server logs, and third-party analytics services.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and communicate with you about our services
  • Provide, maintain, and improve our website and services
  • Analyze website usage and trends to enhance user experience
  • Monitor and ensure the security and performance of our website
  • Comply with legal obligations and enforce our terms

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect and store information about your browsing activity. Cookies are small text files stored on your device that help us improve your experience.

We use the following types of cookies:

  • Essential cookies: Required for the basic functionality of our website, such as security and session management.
  • Analytics cookies: Help us understand how visitors interact with our website by collecting anonymized usage data.
  • Performance cookies: Used to monitor website performance and identify issues.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

4. Third-Party Services

We use the following third-party services that may collect and process your data:

  • Cloudflare: Provides DNS, CDN, DDoS protection, and security services. Cloudflare may process your IP address and browsing data for security and performance purposes. See Cloudflare's Privacy Policy.
  • Vercel Analytics: Provides website analytics to help us understand visitor behavior and improve our website. Data collected is anonymized and aggregated. See Vercel's Privacy Policy.
  • New Relic: Provides application performance monitoring and error tracking. New Relic may process technical data related to your browsing session. See New Relic's Privacy Policy.

These third-party services have their own privacy policies governing the use of your data. We encourage you to review their policies.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to respond to your inquiries and comply with legal obligations. Contact form submissions are retained for a maximum of 24 months from the date of submission, unless a longer retention period is required by law. Automatically collected analytics data is retained in anonymized or aggregated form and may be kept for longer periods.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS/TLS), secure hosting infrastructure, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights Under Indonesian PDP Law

In accordance with the Indonesian Personal Data Protection Law (Undang-Undang No. 27 Tahun 2022 tentang Pelindungan Data Pribadi / UU PDP), you have the following rights regarding your personal data:

  • Right to be informed: You have the right to know how your personal data is collected, processed, and used.
  • Right of access: You have the right to access and obtain a copy of your personal data that we hold.
  • Right to rectification: You have the right to request correction of inaccurate or incomplete personal data.
  • Right to erasure: You have the right to request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
  • Right to restrict processing: You have the right to request that we limit the processing of your personal data under certain circumstances.
  • Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.
  • Right to object: You have the right to object to the processing of your personal data for certain purposes.
  • Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 3x24 hours as required by the UU PDP.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 17. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your data.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: